Contact our team
Play Bunny support is ready to help with questions, account-related issues, technical concerns, or general feedback. Our team can assist with deposits and withdrawals, bonus queries, KYC and everyday account management. Contact us through live chat, email or phone for quick help; for document uploads or payment enquiries use the secure channels listed below. We aim to respond promptly and make sure your casino and sports betting activity stays smooth and secure.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat 24/7; email reply usually within 24 hours for account, deposits and withdrawals) |
| General enquiries | [email protected] (general enquiries, billing and corporate requests; Mon-Fri 09:00-18:00) |
| Affiliate enquiries | [email protected] (partner enquiries and offers; response within 48 hours) |
| Phone | +1 647 384 2917 (voice support for urgent account issues; Mon-Fri 09:00-18:00) |
| Working hours | Live chat 24/7; email Mon-Fri 09:00-18:00 |
Email Support
Email is the preferred way to contact us for detailed requests, account-related issues, or any situation needing documents or explanations. Please include a clear subject line, your account username, and up-to-date contact details to avoid delays. Attach required documents in standard formats and we will aim to reply within 1-2 business days with next steps or further verification requests.
Contact Form
Response Time
Our support team aims to respond promptly. Most inquiries are answered within one business day. Simple issues like login problems or deposit checks are usually resolved the same day. More complex matters, such as KYC verification or dispute investigations, can take longer depending on the case and the documentation required. We’ll keep you informed at every step.
Feedback
Help us improve Play Bunny. We welcome your feedback, suggestions and ideas about games, payments, promotions or site features. Every comment is reviewed carefully and used to guide updates that improve the site and your experience. Share bug reports, user-experience notes or feature requests and our team will consider them when planning improvements.