Privacy Policy
At Play Bunny we take your privacy seriously. This page explains what information we collect when you use our online casino and sports betting services, how we use and protect that information, and the choices available to you. We aim to be clear about data handling so you can manage your account with confidence.
Types of data we collect
Personal data
When you register an account we collect personal details such as your name, date of birth, email address, phone number and any documents you provide to verify identity. We also store account credentials and communication preferences.
Technical data
We collect data about your device and connection, including IP address, browser type, operating system, device identifiers and location data where permitted. This helps us keep the site secure and working well on mobile and desktop.
Transactional data
We keep records of deposits, withdrawals, bets, game history and promotions you use. Payment method details are collected to process transactions, though full card or banking credentials are generally handled by our payment partners.
How we use your information
Your data lets us operate your account, process payments, handle withdrawals, and provide customer support. We also use information to detect and prevent fraud, comply with legal obligations, send service messages, and improve our platform. With your consent we may send marketing communications; you can opt out at any time.
Data protection practices
We use technical and organisational measures to protect personal data from unauthorised access, loss or misuse. Access to personal data is restricted to authorised staff and third parties who need it to perform services. We regularly review our security practices and update them as needed.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, enable core site functions, analyse site performance and show relevant content. You can manage cookie settings via your browser or through any cookie controls provided on the site. Disabling certain cookies may affect functionality.
User rights
You have the right to request access to the personal data we hold about you, request corrections, object to certain uses, and request deletion where applicable. You can also withdraw consent for marketing at any time. Requests will be handled in a timely manner and may require verification of your identity.
Access, correction and deletion
To access, correct or delete your personal data, contact our privacy team at [email protected]. We may need additional information to verify your identity before fulfilling requests. Note that some data may be retained where required for legal, regulatory or legitimate business purposes.
Information sharing and third parties
We may share data with service providers who support our operations - for example payment processors, fraud prevention services, customer support providers and technical hosting partners. We require these providers to protect personal data and use it only for the purposes we specify. We may also disclose information if required by law or to protect our rights.
Privacy policy updates
We may update this policy from time to time. Material changes will be communicated via the site or by email where appropriate. Please review this page periodically to stay informed about how we handle your information.